Shipping Policy

Last Updated: October 9, 2026

Thank you for shopping with us! We take care in preparing and packaging every order to ensure your artwork and books arrive safely.

1. Order Processing

Orders are processed within 30 business days or after product is launched and after payment is confirmed, excluding weekends and holidays.

Original artwork, made-to-order items, and special editions may require additional preparation time. Any applicable processing times will be communicated on the product page.

You will receive a shipping confirmation email with tracking information when available.

2. Shipping Rates and Delivery Times

Shipping costs are calculated and displayed at checkout before your purchase is completed.

Estimated delivery times depend on your location, the selected shipping method, and the shipping carrier.

Delivery estimates do not include order processing time unless otherwise stated.

We cannot guarantee exact delivery dates, but we will make reasonable efforts to ship orders within the advertised timeframe.

3. Preorders

Certain artwork, books, or limited-edition products may be available for preorder.

Preorder items are not ready for immediate shipment. Estimated shipping dates or shipping windows will be displayed on the applicable product pages.

Payment may be collected at checkout.

If a preorder is delayed, we will notify you and provide any cancellation or refund options required by applicable law.

4. Domestic and International Shipping

We ship to the destinations available during checkout.

International customers may be responsible for customs duties, import taxes, and other fees imposed by their country, unless otherwise stated at checkout.

International delivery times may vary due to customs processing and local carrier operations.

5. Shipping Delays

Shipping delays may occur due to carrier disruptions, weather conditions, customs inspections, or other unforeseen circumstances.

If we cannot ship your order within the promised or legally applicable timeframe, we will provide the required delay notifications and cancellation or refund options.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us as soon as possible.

We cannot guarantee address changes once an order has been processed or shipped.

Additional shipping charges may apply if an order must be resent due to an incorrect address provided by the customer.

7. Lost, Damaged, or Incorrect Orders

We carefully package artwork and books to reduce the risk of damage during transit.

If your order arrives damaged, is missing items, or contains an incorrect product, please contact us promptly.

Include your order number, a description of the issue, and photographs when available.

If your package appears lost, please contact us so we can investigate with the shipping carrier.

We will provide an appropriate resolution in accordance with applicable law.

8. Returns and Refunds

All sales are final.

We do not accept returns or offer refunds for changes of mind, accidental purchases, or personal preferences.

This policy does not affect refunds, cancellations, or other remedies required by applicable law.

For additional information, please review our Return & Refund Policy.

9. Contact Information

For shipping questions or assistance with your order, please contact:

Business/Artist Name: Rafael Gallardo  Art Studio

Email: rafael_polit3@gmail.com

Website: gallardorafael.com