Return & Refund Policy

Last Updated: October 9, 2026

Thank you for shopping with us. Please review our return and refund policy carefully before making a purchase.

All Sales Are Final

All sales are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect purchases, or unwanted items.

By completing your purchase, you acknowledge and agree to this policy, subject to your rights under applicable law.

Preorders

All preorder sales are final once placed, except where cancellation or a refund is required by law.

Estimated shipping dates will be provided when available. If your preorder is delayed, we will notify you and provide any cancellation or refund options required by applicable law.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Include your order number, a description of the issue, and photos if available.

We will review the issue and provide an appropriate resolution, including a replacement or refund when required by law.

Order Cancellations

We generally do not accept order cancellations once an order has been placed.

Exceptions may apply if we are unable to fulfill your order, your shipment is delayed, or cancellation is otherwise required by law.

Shipping Issues

If we are unable to fulfill your order, we will notify you and issue any refund required by applicable law.

Contact Us

If you have questions about your order, please contact us:

Business Name: POLIT3 

Email: rafael_gallardo@polit3.com

Consumer Rights

Nothing in this policy limits or excludes any consumer rights or remedies that cannot legally be waived under applicable law.